How Tree Removal Geelong handles your information

This privacy policy applies to Tree Removal Geelong, operating as a local tree removal provider across Geelong and surrounding suburbs (Highton, Newtown, Belmont) in Victoria. Trading address: Level 1, 54 Malop Street, Geelong VIC 3220.

Tree Removal Geelong respects your privacy and is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth). In addition to the Privacy Act 1988 (Cth), the Privacy and Data Protection Act 2014 (Vic) applies where Victorian government contractor obligations are engaged.

What we collect

When you submit a quote enquiry or call us, we collect your name, phone number, email (if provided), the suburb you're calling from, and any details you share about the job.

How we use it

The information you provide is used only to reply to your quote, arrange a site visit if needed, and refer you to a qualified local arborist where appropriate. We never sell or pass it on for marketing.

Storage and security

We hold enquiry data with our form processor and the local arborist receiving the referral. Reasonable security measures (encrypted transit, access controls) apply to protect against misuse, loss, or unauthorised access.

Access and correction

To access, correct, or delete the personal information we hold about you, contact us on 0480 847 793. We will respond within a reasonable timeframe.

Updates

We may revise this policy as our practices or the law evolve. Material changes are posted to this page when they take effect.

Questions about this policy can be directed to Tree Removal Geelong at 0480 847 793 or info@treeremovalservicegeelong.com.au. We aim to respond within ten business days.